Track your order easily using the link below:

Track My Order

Enter your tracking number or order details below to see the latest updates on your shipment.

If you haven't received a tracking number yet, your order is still being processed. Tracking numbers are usually sent within 1–3 business days after your order ships.

Where to find your tracking number

Your tracking number is sent to the email you used at checkout. Look for an email titled:

"Your Plug & Carry Order Has Shipped"

Inside that email, you'll find your tracking link.

If your tracking number isn't updating

Tracking may take 24–72 hours to show movement after the carrier scans your package. This is normal.

If it hasn't updated after 3 days, contact us and we'll check it for you.

If your order shows 'Delivered' but you didn't receive it

This can happen if:

• The package was left with a neighbour

• The package was placed in a mailbox or parcel locker

• The carrier marked it delivered early

Please wait 24–48 hours. If it still hasn't arrived, email us and we'll help you immediately.